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User Management

This section introduces the types of user roles that can be managed in the Sitecore Cloud Portal and the permissions that can be assigned.

About Roles

The Sitecore Cloud Portal provides three types of roles.

RoleDescription
UserUse of assigned applications. Up to 25 applications.
AdminInvite users to the organization
Set up SSO and MFA
Use XM Cloud Deploy
Access support
OwnerHas the same permissions as Admin
Can add or remove Organization Owners

The following screen shows the portal when a User is set to use one application.

Login to Sitecore Cloud Portal

The screen below shows the view when logged in as an Admin. All tools and portal management features are accessible. However, it is noted that inviting an Organization Owner is not possible.

Login to Sitecore Cloud Portal admin

When logged in as an Organization Owner, it is possible to add an Owner via Invitation.

Login to Sitecore Cloud Portal owner

As shown above, utilizing the three types of roles is important for smooth user addition and management during operations, as well as setting up administrators and determining Organization Owners.

For more details on the differences between roles, you can check the following page.

About Application Permissions

This section reviews the permission settings for users registered as Users in the Sitecore Cloud Portal. In addition to inviting users to use applications, you can also check user details. Select the target user from the Admin - Team members menu.

View detail

In this screen, you can set permissions for each application.

User Permissions by Product

The permissions that can be assigned to users vary by product. Below are the roles that can be set for each product. By default, No access is assigned, and the application cannot be used.

  • CDP
    • User
    • Admin
    • Analytics user
    • Developer
    • Read only
  • Connect
    • User
    • Admin
  • Content Hub ONE
    • User
    • Admin
  • Personalize
    • User
    • Admin
    • Analytics user
    • Developer
    • Read only
  • XM Cloud
    • User
    • Admin

Summary

This section introduces the roles that need to be understood for user management and the permissions for applications that users can use. Generally, users should be assigned the User role for applications, and Admin should be assigned as needed. There is always one Organization Owner, but it is recommended to assign multiple people to handle any issues that may arise.

References